Resource FM is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Resource FM Web site and governs data collection and usage. By using the Resource FM website, you consent to the data practices described in this statement.

Collection of your Personal Information

Resource FM collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Resource FM also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Resource FM. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Resource FM for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Resource FM Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Resource FM public message boards, this information may be collected and used by others. Note: Resource FM does not read any of your private online communications.

Resource FM encourages you to review the privacy statements of Web sites you choose to link to from Resource FM so that you can understand how those Web sites collect, use and share your information. Resource FM is not responsible for the privacy statements or other content on Web sites outside of the Resource FM and Resource FM family of Web sites.

Use of your Personal Information

Resource FM collects and uses your personal information to operate the Resource FM Web site and deliver the services you have requested. Resource FM also uses your personally identifiable information to inform you of other products or services available from Resource FM and its affiliates. Resource FM may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Resource FM does not sell, rent or lease its customer lists to third parties. Resource FM may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Resource FM may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Resource FM, and they are required to maintain the confidentiality of your information.

Resource FM does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Resource FM keeps track of the Web sites and pages our customers visit within Resource FM, in order to determine what Resource FM services are the most popular. This data is used to deliver customized content and advertising within Resource FM to customers whose behavior indicates that they are interested in a particular subject area.

Resource FM Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Resource FM or the site; (b) protect and defend the rights or property of Resource FM; and, (c) act under exigent circumstances to protect the personal safety of users of Resource FM, or the public.

Use of Cookies

The Resource FM Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Resource FM pages, or register with Resource FM site or services, a cookie helps Resource FM to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Resource FM Web site, the information you previously provided can be retrieved, so you can easily use the Resource FM features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Resource FM services or Web sites you visit.

Security of your Personal Information

Resource FM secures your personal information from unauthorized access, use or disclosure. Resource FM secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Resource FM will occasionally update this Statement of Privacy to reflect company and customer feedback. Resource FM encourages you to periodically review this Statement to be informed of how Resource FM is protecting your information.

Contact Information

Resource FM welcomes your comments regarding this Statement of Privacy. If you believe that Resource FM has not adhered to this Statement, please contact Resource FM at emily.owen@resourcefm.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.