Back to job search
Position - Contract Support
Location - Bristol
Reporting to - Lead Contract Support
Desired Experience & or Qualifications
•Previous experience within Facilities Management industry
•Experience of using a CAFM System (Concept, Maximo etc)
•Must be IT Literate: fully competent with PowerPoint, Word, Excel, PDF files and E mail
•Excellent organisational & interpersonal skills
•Strong written and verbal communication skills
•Ability to work unsupervised, take responsibility and make decisions
•Ability to plan, organise and prioritise workload
Our client is an international facilities management provider who is currently seeking a candidate with excellent administrative skills to work in a Contract Support capacity.
You will be responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. We are seeking someone with a structured way of working, prioritising workloads and managing their tasks in a clear and consistent manner with high attention to detail. Previous experience of working within an FM environment is essential; the role will be client facing and will include planning and co-ordination of engineering visits on a dedicated contract.
•Plan and arrange call outs, maintenance visits, delivery of materials, extra works within contracted SLAs.
•Handling reactive call-outs to engineers and Sub-Contractors to attend sites and follow progress through to completion
•Internal and external liaison with engineers, client, Sub Contractors and Account Managers.
•Excellent forward planning of all tasks to ensure contractual targets are met
•Up to date completion of Task Management Systems - assigning engineers/Sub Contractors, ETA's, WIP reasons and job completions
•Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.
•Create/raise Extra Works jobs.
Annual Basic Salary £18,000 - £22,000 (subject to skills, qualifications and experience), 20 days holiday, Company Pension Scheme.
£18000 to £22000
5 days ago