Technical Delivery Manager

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Technical Delivery Manager

  • Sector:

    Management & Administration

  • Job type:

    Permanent

  • Salary:

    £45000 to £60000

  • Contact phone:

    Rachel Evans

  • Contact email:

    rachel.evans@resourcefm.co.uk

  • Contact phone:

    01179507709

  • Job ref:

    J805

  • Published:

    about 1 month ago

  • Expiry date:

    2021-04-18

Position -Technical Delivery Manager Location -Cornwall Reporting to -Regional Director Desired Experience & or Qualifications Level 3 NVQ (or equivalent) in electrical/HVAC etc Previous supervisory experience Previous experience within an FM / Building Services environment Understanding of HVAC / mechanical systems and infrastructure IOSH Managing Safely (or equivalent) Full UK driving Licence Desirable: HNC/ONC in Building Services IPAF/PASMA licence CSCS Health & Safety Card Holder Knowledge of HTM’s Experience with CAFM systems Typical Duties Our client is seeking a Technical Delivery Manager to support delivering building services maintenance and repairs across NHS sites to ensure building are maintained to the highest standards, and to ensure a safe and secure environment for staff and customers. As the Technical Delivery Manager you will work with the South West regional operations management team to deliver a seamless maintenance programme (PPM and reactive), effectively managing priorities and ensuring customer satisfaction. The role will be responsible for leading and developing a multi-disciplinary, geographically dispersed technical team. You should have proven experience within a building maintenance environment, with experience of managing or supervising a multi-skilled maintenance team alongside knowledge and understanding of additional building services i.e., mechanical services, combustion equipment or air-conditioning systems. Previous experience of working with Healthcare Services would be advantageous. ·To ensure that all work undertaken by both internal and external resources is evaluated, assessed, and meets statutory regulatory compliance and legal responsibilities of the business. ·Proactive and effective use of resources (people/finance/equipment/contractors) by continuously looking to improve service and reduce costs. ·Resolving technical or service problems as they arise, either directly or by assembling teams to solve those issues, agreeing escalation, communication and closure of issues with appropriate management colleagues. ·Manage and oversee compliance in line with all processes/procedures and policies that meets organisational standards/requirements including but not limited to our Health & Safety Policy/HTMs (Health Technical Memoranda). Ensuring new or revised policies are implemented within own work areas. ·Create, manage, and maintain effective PPM scheduling ensuring that adequate resources are available to meet the needs of the business and its customers. Ensuring that all work undertaken is within budget, on time and meets statutory regulatory compliance and legal responsibilities. ·To manage/oversee activities relating to reactive/remedial work ensuring that these are prioritised to meet business delivery and customer expectations either by utilisation of internal or external resources. ·To manage, monitor and oversee (and where required) the completion of risk assessments prior to undertaking works, ensuring compliance with all safety standards and undertake works as per instructions within any relevant permit or work plan. ·Work with and support the Projects/Construction team in identifying, scoping, and delivering minor capital works for NHS premises. To manage, plan and organise a number of complex activities and adapt within a changing and challenging work environment. ·To manage a team of specialist ensuring that they are adequately skilled and qualified to meet business needs. To ensure that regular training is undertaken to meet minimum competency levels required in the conduct of their roles and monitor performance against KPIs. ·Establish effective performance management processes to ensure delivery teams are compliant and works are delivered on time, within budget and meet agreed KPIs. ·To recruit, retain and lead a team delivering planned and reactive maintenance ensuring delivery teams and contractors achieve a high quality, cost effective service. That individuals conducting work are competent to undertake the tasks and have the relevant skills to deliver positive outcomes. ·To monitor and review contractor performance and where required to take action where improvements may be required. ·Provides practical training to staff and contractors. e.g. site inductions and emergency procedures. ·To ensure that all work vehicles are regularly monitored/inspected and managed to ensure road-worthiness, and employees are correctly licenced. ·To create and manage a physical assets register. ·Utilise CAFM to manage all work activities to ensure that they are on time and to take corrective action where PPMs are not being met. To also utilise data from the CAFM to ensure that work is distributed appropriately to the skills of the team and KPIs are met. Analyse and produce reports that will assist in the effective use of resource/asset management and ultimately cost benefits for the business. ·Create/implement/manage robust and effective maintenance procedures. ·To implement and monitor activities relating to the business' safety policies and procedures and that all members of the team/contractors are working in a safe environment. ·To manage and monitor the effective use of site logbooks at all NHS premises ensuring that they are completed in a timely and accurate manner. ·Understand the principles of fire risk assessment and relevant precautions within the workplace. ·Record and report any risk, loss, or defect to the senior manager and/or helpdesk as appropriate with a view to making recommendations for corrective action and seeking authority to act. ·Participate in an emergency call out service as required. ·Able to communicate technical and or complex information to various stakeholders. ·To complete all relevant mandatory and job-related training in line with company requirements and to ensure that all team members complete said training in line with business requirements. ·Undertake regular reviews with the regional operational management team, to ensure service is in line with customer expectations and contractual commitments, and to jointly agree an annual improvement plan. Remuneration Package Annual salary £45,000 - £60,000 (subject to skills, qualifications and experience) based on a 37.5 hour week, company vehicle, and 27 days holiday.